# Manage Offers

## Overview

The **Manage Offers** tab allows you to create promotional offers that can be applied to units during the Hold step — for example, a Ramadan offer or a facility-free promotion.

[![image.png](https://knowledge-base.profitcrm.net/uploads/images/gallery/2026-06/scaled-1680-/e8fimage.png)](https://knowledge-base.profitcrm.net/uploads/images/gallery/2026-06/e8fimage.png)

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## Offers List

<table id="bkmrk-column-description-n"><thead><tr><th>Column</th><th>Description</th></tr></thead><tbody><tr><td>**Name**</td><td>Offer name (e.g., "Fac Free", "Ramadan").</td></tr><tr><td>**Value**</td><td>Discount value.</td></tr><tr><td>**Start Date**</td><td>When the offer becomes active.</td></tr><tr><td>**Discount Type**</td><td>`amount` (fixed amount discount) or `%` (percentage discount).</td></tr><tr><td>**End Date**</td><td>When the offer expires.</td></tr><tr><td>**Count**</td><td>How many times this offer can be used.</td></tr><tr><td>**Actions**</td><td>Edit or Delete.</td></tr></tbody></table>

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## How to Create a New Offer

Click **New Offer** and fill in:

<table id="bkmrk-field-required-descr"><thead><tr><th>Field</th><th>Required</th><th>Description</th></tr></thead><tbody><tr><td>**Name**</td><td>✅</td><td>Offer name.</td></tr><tr><td>**Value**</td><td>✅</td><td>Discount value.</td></tr><tr><td>**Discount Type**</td><td>✅</td><td>`amount` — fixed discount, or `%` — percentage discount.</td></tr><tr><td>**Amount**</td><td>✅</td><td>The discount amount or percentage.</td></tr><tr><td>**Start Date**</td><td>✅</td><td>Offer start date.</td></tr><tr><td>**Count**</td><td>Optional</td><td>Maximum number of times this offer can be used. Leave blank for unlimited.</td></tr><tr><td>**End Date**</td><td>✅</td><td>Offer expiry date.</td></tr></tbody></table>

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## How Offers Are Applied

When a salesman is in the **Hold** step, they see an **Offer** dropdown. Available offers (within their active date range) will appear. Selecting an offer applies the discount automatically to the unit price.