Delivery, Clients & Units Updates Overview These three sections let the team log internal status updates, each scoped differently: Section Purpose Delivery Updates Log which units have been delivered or reached a construction milestone. Clients Updates Record any change to a client's personal information or client-related data. Units Updates Log any change made to a unit's specifications. Delivery Updates Used to track unit handovers to clients — logging which units have been delivered, which are pending, and what's scheduled next. 💡 Example: Unit A has been handed over to the client, Unit B is scheduled for handover next month — the team logs this to keep a clear record of which units have been delivered and which are still pending. Timeline View Each entry shows: Posted by / Posted at Project, Building, Units affected Any attached image Delete button Use Add an Update (top right) to create a new entry. Create Form — Fields Field Required Description Title ✅ Title of the update. Content ✅ The update details. Project ✅ The project this update relates to. Type ✅ The delivery update type (configured in Customer Service Settings → Delivery Updates Types). Videos Optional Attach a video link. Gallery Optional Attach images. Logo Optional Attach a logo/image. Filters Filter Description Creation Date Filter by date (From / To). Project Filter by project. Building Filter by building. Units Filter by unit. Types Filter by update type. Clients Updates Used to record any change or update related to a client's information — for example, a change of address, updated contact details, or any other client-specific data that needs to be logged and communicated. Timeline View Each entry shows the same details as Delivery Updates, plus a View Files button to access any attached files. Use Add an Update to create a new entry. Create Form — Fields Field Required Description Title ✅ Title of the update. Content ✅ The update details. Project ✅ The project this client is associated with. Type ✅ The client update type (configured in Customer Service Settings → Client Updates Types). Videos Optional Attach a video link. Gallery Optional Attach images. Logo Optional Attach a logo/image. Files Optional Attach supporting files. Filters Filter Description Creation Date Filter by date (From / To). Project Filter by project. Building Filter by building. Types Filter by update type. Units Updates Used to log any change made to a unit's specifications — for example, if the unit's space was modified, or if two units were merged into one. These are unit-specific and tied directly to the unit's full hierarchy (Project → Building → Building Segment → Unit). 💡 Examples: Unit space was changed, two units were merged, a structural modification was made. Timeline View Each entry shows the full unit path (e.g., Project (Elite Living) > Building (B1) > Building Segment (B01-G-105) > Unit (B01-G-105)), plus the content, type, Delete, and View Files. Use Add an Update to create a new entry. Create Form — Fields Field Required Description Title ✅ Title of the update. Content ✅ The update details. Type ✅ The unit update type (configured in Customer Service Settings → Unit Updates Types). Project ✅ The project this unit belongs to. Logo Optional Attach a logo/image. Files Optional Attach supporting files. Filters Filter Description Unit Name Filter by unit. Client Filter by client. Created At Filter by creation date.