User Logs

Overview
User Logs is a system-wide audit trail that tracks every action taken by every user in the CRM — who did what, when, and on which item. Accessible from Roles & Users → User Logs.
What You See
Column
Description
Name
The user who performed the action.
Role
The role assigned to that user.
Action
The module or area where the action took place (e.g., users, roles, leads).
Info
A description of the specific action (e.g., "Admin visited users main page", "Admin Visit user edit page with name Sales Agent").
Date
The date and time the action was recorded.
Item Name
The specific item that was acted on, if applicable (e.g., a user name, a lead name). Shown as N/A if not applicable.
Available Filters
Filter
Description
Role
Filter by the role of the user who performed the action.
User
Filter by a specific user.
Actions
Filter by action type.
Date From / Date To
Filter by date range.
Available Actions
Search — search across the log entries.
Select Sorting Method — change the sort order of results.
Export — export the log as a file.
💡 Use User Logs to audit system activity, investigate a specific action, or monitor what users are accessing and changing in the CRM.